Frequently asked questions
A little clarity.
Which clipper should I choose?
Compare the jaw shape, tool dimensions and set contents shown on each product page. Essentials are individual tools, while Care Sets and Capsules include the accessories listed for that specific product.
Where do you ship?
Free standard shipping to all 50 U.S. states and Washington, DC. U.S. territories and APO/FPO/DPO addresses are not included. Handling takes 1–2 business days; transit after dispatch takes 3–4 business days. Estimated total delivery is 4–6 business days, not a guaranteed arrival date.
When does handling begin?
Business days are Monday–Friday, excluding U.S. federal holidays. The order cutoff is 07:00 PM Central Standard Time (GMT−06:00), fixed throughout the year without daylight saving changes. Orders placed before the cutoff on a business day enter the handling period that day. Orders placed after the cutoff, on weekends or on holidays enter the handling period on the next business day.
Can I return a purchase?
Request a return within 30 calendar days of receiving your purchase. For a change-of-mind return, items must be unused, in original condition and in their original packaging. These ordinary return conditions do not prevent you from reporting a damaged, defective or incorrect item. Contact [email protected] for authorization. Returns go to our company address in France.
Who pays return shipping?
We cover return shipping for our error and damaged, defective or incorrect items. Customers cover change-of-mind return shipping to France. No restocking fee applies.
How long does a refund take?
Approved refunds return to the original payment account within 10 calendar days.
How are payment and order status confirmed?
A successful payment result confirms payment; order acceptance requires confirmation from Mynimalist. Contact support with the available reference information if you need assistance.
How can I contact you?
Email [email protected] or use the Contact page.
Need a little help? [email protected]